Sr. Salesforce CRM Development Lead

McKesson Canada is seeking a Sr. Salesforce CRM Development Lead to provide hands-on technical leadership in the design, development, and delivery of enterprise Salesforce CRM solutions. This role focuses on Salesforce Sales and Service Cloud, ensuring scalable, secure, and high-quality solutions while supporting broader CRM capabilities across Experience Cloud and Field Service.

What You’ll Do

• Lead and coordinate developers to deliver high-quality solutions across Salesforce Sales and Service Cloud
• Provide hands-on leadership in solution design, development, and implementation
• Review and approve solution designs and code to ensure alignment with enterprise standards
• Establish and enforce development standards, architecture patterns, and integration approaches
• Partner with product owners, business analysts, architects, and QA teams to deliver integrated CRM solutions
• Manage technical delivery execution including timelines, risks, and dependencies
• Ensure compliance with enterprise security, regulatory, and quality standards
• Mentor developers and promote knowledge sharing across teams

CRM Platform Responsibilities

• Provide technical leadership for Salesforce Sales Cloud and Service Cloud implementations
• Support Experience Cloud solutions (customer and partner portals)
• Contribute to delivery and integration of Field Service capabilities
• Guide integration of CRM platforms with enterprise systems and downstream applications

What You Bring

• Strong hands-on experience with Salesforce Sales Cloud and Service Cloud
• Proven experience leading development efforts and delivering complex CRM solutions
• Deep understanding of enterprise architecture, integration patterns, and CRM data models
• Strong problem-solving skills with ability to manage competing priorities
• Strong cross-functional collaboration with business, product, and architecture teams
• Excellent communication skills across technical and non-technical stakeholders
• Experience mentoring and coaching developers

Minimum Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience

Preferable Skills & Experience

• Salesforce certifications
• Experience with Salesforce Sales and Service Cloud
• Experience with Salesforce Experience Cloud
• Experience with Salesforce Field Service (FSL)
• Experience integrating CRM platforms with enterprise systems
• Experience in regulated or security-sensitive environments
• Experience with Agentforce or AI-driven Salesforce capabilities