Software Developer

🚨 HIRING : Software Developer | RQ11661

💼Job Title: RQ11661 - Software Developer - CRM - Senior  
🏢Client: Ministry of Public and Business Service Delivery and Procurement  
📍Work Location: 40 St. Clair St. W, Toronto, Ontario, Onsite  
🗓️Estimated Start Date: September 21, 2026  
⌛Estimated End Date: March 31, 2027  
🗓️Business Days: 135.00  
⏰Hours per day or Week: 7.25 hours per day 

✅Must Have:
- Experience with Agile methodologies  
- Experience with Dynamics 365, Microsoft Power platform, and Azure solution design  
- Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies  
- Working knowledge of both low code development and custom development on Dynamics 365  
- Experience with cloud platforms such as Azure, Dynamics 365, Power Platform  
- Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.  
- Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc. 

✅Nice Have:
- Prior OPS or Public sector exp. 

✅Technical Skills:
- Experience with Agile methodologies  
- Experience with Dynamics 365, Microsoft Power platform, and Azure solution design  
- Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies  
- Working knowledge of both low code development and custom development on Dynamics 365  
- Working knowledge with Dataverse design and development  
- Working knowledge of development in Azure technologies  
- Working knowledge of .NET, C#, JavaScript  
- Working knowledge of DevOps, task boards, pipelines, etc. 

✅Experience:
- Experience with cloud platforms such as Azure, Dynamics 365, Power Platform  
- Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.  
- Proficiency in all cloud service models: SaaS, PaaS, and IaaS  
- Certifications in Dynamics 365 and Azure are preferred  
- Experience with Agile methodologies including using kanban/task boards  
- Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.  
- Experience with both low code development and custom development on Dynamics 365