ITOM ServiceNow Developer

## Immediate Urgent Hiring ##
IT Opening | Toronto, ON & Calgary, AB | Hybrid
We are hiring for multiple exciting technology roles. Looking for strong consultants with relevant experience. Local candidates preferred.
📍 Location: Greater Toronto Area

⚡ Immediate opportunities
🔎 Open Position:
• Title: ITOM ServiceNow Developer
Contract Roles
 (Must be available for in-person workshop with the client at their office)
 Project Background:
·      The client has aimed to modernize IT Operations and Event Monitoring by implementing ServiceNow IT Operations Management (ITOM). The initiative focused on replacing legacy tools (e.g., Microfocus) with ServiceNow’s enterprise monitoring and event management capabilities, improving visibility, automation, and operational efficiency.
 
Responsibilities:
·      Assist with ServiceNow Event Management Implementation
·      Assist with ServiceNow Discovery and Service Mapping in relation to Event Management
·      Assist with end to end development support on the implementation of ServiceNow Event Management
·      Follow ServiceNow development and documentation standards
·      Assist with Integration of various data sources to ServiceNow Event Management module
·      Assist with running technical design workshops with client related to Event Management, Discovery, Service Mapping
·      Act as a lead developer and own all development activities and complete all user stories
·      Provide thought leadership, industry leading practices for Event Management.
 
Qualifications:
·      Strong proficiency in JavaScript, XML, HTML, CSS, and ServiceNow scripting.
·      Deep understanding of ITOM modules: Discovery, Service Mapping, Event Management.
·      Experience with CMDB design and maintenance.
·      Familiarity with cloud platforms (AWS, Azure) and hybrid environments.
·      ServiceNow Certified System Administrator (CSA).
·      Certified Implementation Specialist (ITOM).
·      Optional: Certifications in Discovery, Service Mapping, Event Management, and Integration Hub.
·      RESTful and SOAP web services.
·      Knowledge of orchestration and automation frameworks.